Yes and no. Other than the UK, we also ship across Europe. We hope to start delivering across the whole globe very soon, so stay tuned by joining out mailing list for the latest news. We also run discounts and promotions all year, so join up for exclusive deals!
All our sunglasses or non-prescription frames are dispatched within 1 working day and normally take 2-3 working days to arrive in the UK.
Overseas orders take around 7-20 working days from dispatch to arrive.
It depends on where you are and what type of lenses you have chosen.
Orders processed here can take around 7-14 business days to arrive from when you have ordered them and depend on the complexity of the lenses chosen. With high index, tinted or varifocals/progressives taking a little longer.
Overseas deliveries can take anywhere from 14-24 business days to arrive from when you have ordered them.
Yes you can. We will send your tracking number via email once your order has been dispatched for delivery. If by any chance you did not receive one, please send us a message and we will happily provide you one.
The majority of our orders are delivered by Royal Mail or Hermes
UK: If you’ve received an email to notify you that your order has been dispatched, but in the unlikely event you have not received it after 10 working days, please contact us so we can help resolve this for you
EU: If you’ve received an email to notify you that your order has been dispatched, but in the unlikely event you have not received it after 20 working days, please contact us so we can help resolve this for you
If your tracking number hasn't updated after 5 working days, please contact us so we can help resolve this for you.
Frames & Lenses
The first thing you need to do, is pick a frame you like from our site. Next pick what lenses you want put inside those frames, as well as any coatings you would like added to the lenses. After giving us your prescription, we can do the rest for you!
Our premium packaging, which includes a gold embossed hard case, cloth and screwdriver come with any of our £29+ optical king premium frames.
We also automatically upgrade our customers with premium packaging who make orders including lenses >£29+ before any discounts are added.
If you would like to upgrade your packaging and case to our premium packaging and case, please let us know and we will get in touch with more information on how you can do this: firstname.lastname@example.org
Yes most definitely. All our glasses cant be turned into sunglasses.
Once you find the frames you like, click 'Add Prescription' and on the coatings page choose what type of sunglasses tint you would like to have.
Yes of course. All glasses shown on our online shop come with authentic official case and cloth provided.
Some designer frames do not come with a branded cloth, however, we will still provide you with one by giving you an Optical King cloth :)
Yes most definitely. Our virtual mirror app will allow you to do this when you click 'Try On'. The virtual app can help show you what the frames would look like, allowing yourself and others to see before buying.
Yes of course. If you would like to order just the frame with clear lenses just add the product to the basket.
Alternatively, if you would like to personalise the lenses with coatings/tints click 'Add prescription' and choose 'Non-prescription' then choose what you would like to have.
If you cant find what you are looking for, or you are unsure about anything, please get in contact with us so we can give you a hand:
We can do pretty much anything you need on lenses, you just need to let us know what you would like :)
Unfortunately no. We do not sell anything for anyone below 16yrs old. This is one of our policies at Optical King which works within UK regulations.
Our lenses are made out of high quality CR39 and Polycarbonate plastic. We also supply Essilor lenses, leaving you with lots of choice.
In summary, we have cut out the middle man and the retail costs associated. This has allowed us to provide inexpensive glasses while maintaining focus on providing exceptional frames and lenses at the same time.
Sure, what you can do is check your current/old specs to see what information is written on the frames. The frame measurement tends to be on the inside of the frame arm.
There will be three numbers e.g. 48 □ 17 - 145
Once you have found that, you want to choose frames which are a close match if you want your new glasses to be a similar size.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. We have a 30 day returns policy on everything we provide. If unsure, just email us directly and we can take you through the process.
You sure can. Click 'Add Prescription' to start personalising the lenses you want in your new glasses. You can also do this for all our Sunglasses as well.
30 Day Refunds: Optical King guarantees the quality of our eyewear. If you are unhappy with your glasses in anyway, simply contact us for a free replacement pair. We provide a 30 Day refund guarantee, which allows customers to make a return or equal exchange with no questions asked, within 30 days from delivery.
If you need to make a Return you can do this from your account: Create a Return
If you need to make a Replacement please contact our support team: Contact us
We can also assist you step by step for a return or replacement pair depending on what you need.
You can also read our returns information here, which includes a guide on how to make a return: Click Here
All you need to do is contact us with your order reference number here: email@example.com
One of our team can assist you and instructions on what to do next will be provided
The PD measurement is the distance between your pupils.
This is given to you after you have had your eyes tested at the Opticians by the Optometrist. The Optometrist is legally obliged to provide this to you, so if you don't get one - just ask them.
Yes it does. Your prescription must be no older than two years. Its important to note, recommended recall times vary from person to person depending on age and health. If you are unsure about anything, please send us an email with a photo of your prescription and any question you may have.
Okay no worries. Please get in contact with us straight away:
Phone: 0121 792 4322
If your order has not yet been sent to the lab we should be able to make those changes fairly easily for you, but its important that you get in contact with us as soon as possible. Please have your order number ready with you.
Unfortunately not. If your looking for contact lenses to use with sunglasses, why not check out our Sunglasses section, where you can add your prescription to the frame you like - No contact lenses required!
No you can not. The contact lens prescription is not always the same as your glasses prescription. This is due to the distance from the eyes to the lenses used for correction. Using a contact lens prescription to make lenses for glasses can lead to problems with your glasses. Please enter your correct glasses prescription when ordering.
Yes you can. One of our opticians will contact you via email or phone to obtain a copy.
Alternatively if you would like to send us it directly once an order has been placed, you can forward a copy to: firstname.lastname@example.org
We will send a confirmation email once received.
You can contact us through our contact page. We will be happy to assist you.